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Evidence Guide: MSS402051 - Apply quality standards

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSS402051 - Apply quality standards

What evidence can you provide to prove your understanding of each of the following citeria?

Assess own work

  1. Continuously check completed work against workplace standards relevant to the operation being undertaken.
  2. Demonstrate an understanding of how the work activities and completed work relate to the next production process or processes and to the final products or services concerned.
  3. Identify and isolate faulty components, products or processes.
  4. Record and/or report faults and any identified causes to the supervisor concerned, where required, in accordance with workplace procedures.
Continuously check completed work against workplace standards relevant to the operation being undertaken.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Demonstrate an understanding of how the work activities and completed work relate to the next production process or processes and to the final products or services concerned.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and isolate faulty components, products or processes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record and/or report faults and any identified causes to the supervisor concerned, where required, in accordance with workplace procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess quality of received components, parts or materials

  1. Continuously measure/check received components, parts, materials, information, service or final products against workplace standards and specifications for conformance.
  2. Demonstrate an understanding of how the received components, parts or materials, information or service relate to the current operation and how they contribute to the final quality of the product or service.
  3. Identify and isolate faulty components, parts, materials or information that relate to the operator's work.
  4. Record and/or report faults and any identified causes in accordance with workplace procedures.
  5. Identify causes of any identified faults and take corrective action as specified in workplace procedures.
Continuously measure/check received components, parts, materials, information, service or final products against workplace standards and specifications for conformance.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Demonstrate an understanding of how the received components, parts or materials, information or service relate to the current operation and how they contribute to the final quality of the product or service.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and isolate faulty components, parts, materials or information that relate to the operator's work.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record and/or report faults and any identified causes in accordance with workplace procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify causes of any identified faults and take corrective action as specified in workplace procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Investigate causes of quality deviations

  1. Record information on quality and other indicators of process performance.
  2. Investigate and report causes of deviations from specified quality standards for components.
  3. Recommend suitable preventative action based on workplace quality standards and the identified causes of deviations from specified quality standards of materials.
Record information on quality and other indicators of process performance.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Investigate and report causes of deviations from specified quality standards for components.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recommend suitable preventative action based on workplace quality standards and the identified causes of deviations from specified quality standards of materials.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Assess own work

1.1

Continuously check completed work against workplace standards relevant to the operation being undertaken.

1.2

Demonstrate an understanding of how the work activities and completed work relate to the next production process or processes and to the final products or services concerned.

1.3

Identify and isolate faulty components, products or processes.

1.4

Record and/or report faults and any identified causes to the supervisor concerned, where required, in accordance with workplace procedures.

2

Assess quality of received components, parts or materials

2.1

Continuously measure/check received components, parts, materials, information, service or final products against workplace standards and specifications for conformance.

2.2

Demonstrate an understanding of how the received components, parts or materials, information or service relate to the current operation and how they contribute to the final quality of the product or service.

2.3

Identify and isolate faulty components, parts, materials or information that relate to the operator's work.

2.4

Record and/or report faults and any identified causes in accordance with workplace procedures.

2.5

Identify causes of any identified faults and take corrective action as specified in workplace procedures.

3

Investigate causes of quality deviations

3.1

Record information on quality and other indicators of process performance.

3.2

Investigate and report causes of deviations from specified quality standards for components.

3.3

Recommend suitable preventative action based on workplace quality standards and the identified causes of deviations from specified quality standards of materials.

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Assess own work

1.1

Continuously check completed work against workplace standards relevant to the operation being undertaken.

1.2

Demonstrate an understanding of how the work activities and completed work relate to the next production process or processes and to the final products or services concerned.

1.3

Identify and isolate faulty components, products or processes.

1.4

Record and/or report faults and any identified causes to the supervisor concerned, where required, in accordance with workplace procedures.

2

Assess quality of received components, parts or materials

2.1

Continuously measure/check received components, parts, materials, information, service or final products against workplace standards and specifications for conformance.

2.2

Demonstrate an understanding of how the received components, parts or materials, information or service relate to the current operation and how they contribute to the final quality of the product or service.

2.3

Identify and isolate faulty components, parts, materials or information that relate to the operator's work.

2.4

Record and/or report faults and any identified causes in accordance with workplace procedures.

2.5

Identify causes of any identified faults and take corrective action as specified in workplace procedures.

3

Investigate causes of quality deviations

3.1

Record information on quality and other indicators of process performance.

3.2

Investigate and report causes of deviations from specified quality standards for components.

3.3

Recommend suitable preventative action based on workplace quality standards and the identified causes of deviations from specified quality standards of materials.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include the ability, for one (1) or more products/processes, to:

check and measure relevant quality parameters

interpret results of quality checks in terms of specifications, patterns and work standards

take required action where standards of materials, component parts, final product or work processes are found to be unacceptable

maintain accurate records.

Must provide evidence that demonstrates knowledge relevant to their job role sufficient to fulfil their job role under routine only supervision, including:

relevant quality standards, policies and procedures

relevant production processes, materials and products

relevant measurement techniques and quality checking procedures

reporting procedures.

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Competitive systems and practices include one or more of:

lean operations

agile operations

preventative and predictive maintenance approaches

statistical process control systems, including six sigma and three sigma

Just in Time (JIT), kanban and other pull-related operations control systems

supply, value, and demand chain monitoring and analysis

5S

continuous improvement (kaizen)

breakthrough improvement (kaizen blitz)

cause/effect diagrams

overall equipment effectiveness (OEE)

takt time

process mapping

problem solving

run charts

standard procedures

current reality tree.

Quality parameters include one or more of:

finish

size

durability

product or process variations

materials

alignment

colour

damage and imperfections

time

is complete/contains all required information/data

complies to template

uses the correct styles and formats.

Quality checks include one or more of:

visual inspection

physical measurements

chemical tests

checks against patterns, templates, styles, formats and guides

processing time.

Materials include one or more of:

physical raw materials

orders, forms and other documentation

services required for undertaking an operation (e.g. power, water, compressed air and fuel).

Procedures (written, verbal, visual, computer based, etc) include one or more of:

work instructions

standard operating procedures (SOPs)

safe work method statements

formulas/recipes

batch sheets

temporary instructions

any similar instructions provided for the smooth running of the plant.

Indicators of production performance include one or more of:

number of items/production rate

delays and causes of delays (where known)

other information as specified in the procedures.

Data entry/recording includes one or more of:

keyboard

written (including ticks or signs)

verbal.

Sources of information/ documents include one or more of:

quality and Australian Standards and procedures

work instructions, patterns, designs and recipes

organisation work procedures

manufacturer instructions for materials and equipment

organisational or external personnel

customer requirements.

Investigate and report requires following set procedures which include one or more of:

verbal instructions

documented procedures

other quality procedures as implemented within an organisation or work environment.

Workplace context includes one or more of:

work organisation procedures and practices relating to the manufacture and quality outcomes for products

conditions of service, legislation and industrial agreements, including:

workplace agreements and awards

federal or state/territory legislation

standard work practice.

Reporting/communication includes one or more of:

verbal and written communication in accordance with organisational policies and procedures

oral, written or visual communication, including simple data.

Being responsible for the maintenance of own work quality includes one or more of

contributing to the quality improvement of team or section output, where necessary, in accordance with workplace procedures

following safety, environmental, housekeeping and quality procedures as specified by materials/machine/equipment manufacturers, regulatory authorities and the organisation.

Applicable regulations and legislation include one or more of

work health and safety (WHS) legislation relevant to workplace activities

workers compensation legislation.